Pracovná ponuka

Director of Customer Experience

Miesto práce / lokalita

Mzdové podmienky (brutto)

Druh pracovného pomeru

Podrobnosti o pracovnom mieste

Náplň práce, zodpovednosť a povinnosti

Director of Customer Experience

We are looking for an experienced and dynamic Head of CRM and Digital Marketing to join the team. In this role, you will be responsible for leading the development and execution of the customer relationship management (CRM) and digital marketing strategies.
Main Tasks:
• Managing of the all customer databases, and formulating strategies of models against lifetime value, retention, loyalty, and advocacy/loyalty programs.
• Coordinating the implementation of new CRM campaign management tools inclusive of email, app/web, e-commerce and other own or third-party platforms.
• Creating business-wide consumer analytics and behavioural reporting – development of consumer segmentation models along with internal and external analysts and based on common characteristics inclusive of purchase history, consumer type, consumer behaviour, and demographics.
• Defining, managing and execution of short term loyalty promotions, including the generation of new ideas concerning loyalty products and brands.
• Being responsible for digital advertising strategy, by designing, building and maintaining social media presence across all digital channels.

Miesto práce / lokalita

Pracovná pozícia

Požiadavky na zamestnanca

• Demonstration of substantial knowledge in CRM segmentation, campaign management, direct marketing, offer management, data mining, interactive marketing, database marketing, and email marketing.
• Technical understanding of Databases, CMS and basic

Prax v odbore

Požadované vzdelanie

Vodičský preukaz

Ďalšie informácie

Zamestnanecké výhody, benefity

• Car for private use
• The opportunity to be there as the company’s business model changes and at the same time develop yourself
• The environment of a stable employer that expands its store network every year
• A training programme for new employees and the opportunity to excel for anyone interested in career development
• Annual salary reviews
• Special activities focused on healthy lifestyle and developing the best team
• Attractive benefits – benefit cafeteria, day and residential camps for children, childbirth allowance and for the first child, a number of sports activities (rafting, hiking, skiing, cross-country skiing events) or rewards for work and life anniversaries up to € 500

Spoločnosť, ktorá pozíciu obsadzuje

Inzerujúca spoločnosť

Edgar Baker s.r.o.

Číslo inzercie

Kontaktná osoba

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