• Provide forward looking direction for SAM specialists and ensure that SAM operation services are provided in an effective and efficient manner.
• Manage budget, provide transparency of costs for SW contracts and assure fair allocation of charges to BUs and Service owners based on software usage.
• Oversee the management of contractual agreements, proactively identify and drive initiatives to achieve savings, developing best practices and processes, to continuously improve software asset management service and to ensure compliance with budget and contractual requirements.
• Identify necessary changes and play key role in the complex software contract negotiations, manage demand and contract updates, liaise with external vendors, legal, contract and sourcing teams.
• Provide consulting advice and recommendations as SAM subject matter expert for IT projects and ensure that software and hardware solutions are optimised from cost and compliance standpoint.Contribute to the cloud education program that includes user training, events, knowledge sharing, and capability building across the enterprise
• Continuous alignment with the Product Owner, Engineering and Operations functions with the cyclical development of an iterative cloud road map to plan for ongoing changes to services/platforms as technologies emerge and new features are requested by users
• Establish mechanism for internal customers to provide feedback on cloud services (i.e., surveys, focus groups, forums)
• Develop and promote CBO products & services with the interests of group IT and cloud consumers alike
• Show initiative, own issues, and take on challenges on behalf of CCoE & CBO
• Become familiar with wider IT, CCoE Services and processe